Frequently Asked Questions

Authenticity Guarantee

Shop with confidence! Dreams Fine Art has established itself as a leading online gallery; authorized to represent hundreds of artists, fine art publishers, and dealers. Since we purchase our products directly from artists, reputable art publishing houses and dealers around the globe, we guarantee that every item sold on our website is authentic. Dreams Fine Art is proud to be the first online art and wall décor retailer to offer a "lifetime authenticity guarantee" with every purchase.

Most limited edition and original artworks ship with a Certificate of Authenticity free of charge. This certificate is an official and valuable document that most insurance companies require in order to insure artworks against damage or theft.

What is a limited edition?

Limited edition artworks have been a standard practice in printmaking from the nineteenth century onwards. A limited edition is a series of identical artworks, which are limited to a one-time printing of a certain number of pieces. The artist determines the size of the edition, and usually signs and numbers each individual piece. Some limited edition artwork may also be hand-embellished. It is a process of painting onto an artwork after it is printed. The artist will usually pick out certain areas to highlight, either to create a texture similar to the original, or to pick out gold and metallic colors that can't be reproduced.

What is retail value?

Retail value is the price an item may be offered on regular basis in either the United States or abroad before any kind of discounts, sales, or promotions. The retail value of an artwork is usually set by the publisher of the artwork, artist, or fair market value. Demand for popular limited edition prints can be greater than the edition size released by the publisher. Once an edition is sold out from the publisher, a print from that edition is considered to be on the secondary market. This means that the print can be bought and sold, often above issue price (the release price set by the publisher). This all depends on the demand for that artwork.

What is the difference between fine art prints, posters, and Giclees?

Fine art prints are produced using sophisticated reproduction processes such as lithography, and are usually produced on high quality acid-free paper. On the other hand, posters are normally produced using lower quality inks and printed on thin, high gloss stock paper. Posters are also considerably less expensive than fine art prints.

Limited edtions original prints and fine art prints are printed using sophisticated printing techniques such as lithography or serigraphy. They are printed on thick archival quality paper or canvas with inks that last for decades. Besides the exquisite quality of a fine art print, limited edition prints are valuable and may appreciate in value depending on certain factors.

Another high quality fine art printing medium is Giclee prints, which are created typically using professional printers. These modern technology printers are capable of producing incredibly detailed prints for both the fine art and photographic markets. The Giclee printing technology utilizes microscopically fine droplets of ink to form the image. A Giclee can consist of nearly 20 billion ink droplets. The microscopic droplets of ink vary in sizes (approximately the size of a red blood cell) and density. This unique patented feature produces a near continuous tone image, smoother gradation between tones, and a more finely differentiated color palette. Numerous examples of giclee prints can be found in New York City at the Metropolitan Museum, the Museum of Modern Art, and the Chelsea Galleries.

Recent auctions of giclee prints have fetched $10,800 for Annie Leibovitz, $9,600 for Chuck Close, and $22,800 for Wolfgang Tillmans (April 23/24 2004, Photographs, New York, Phillips de Pury & Company.)

What is our return / refund policy?

Customer satisfaction is our goal. If you are not satisfied with your product, you may return any unused, undamaged merchandise purchased online from website by mail within 30 days of delivery for an exchange or full refund of the purchase price. The customer will bear the cost of return shipping. Exchanged items will be shipped free of charge. Shipping & handling fees are non-refundable, except for defective or incorrectly shipped items.

Any item that fails quality inspection from Customer Service (e.g. scratched, used, damaged) will be returned to you and no refund will be issued.

Items must be returned in their original packaging, including any accessories, extra links, free gifts, or anything else that came with the item.